Every customer chat. One shared inbox.
EngageOriga connects your WhatsApp Business numbers in minutes via Meta Embedded Signup. Reply as a team from one shared inbox, create Meta-approved templates, and monitor delivery receipts in real time — with complete multi-tenant security.
- Unlimited contacts, every plan
- Meta Embedded Signup
- No markup on Meta fees
Acme Store
onlinetyping…
Today
Your order has shipped
Arriving Thursday. Track it any time.
10:43Live on WhatsApp in three steps
From Meta Embedded Signup onboarding to your first two-way customer conversation — fully configured in minutes.
01
Connect your number with Meta Embedded Signup
Click Connect WhatsApp, sign in with Facebook, and pick your business portfolio and phone number. We securely store your WABA ID and Phone Number ID and subscribe webhooks automatically — no manual tokens to copy.
Connect WhatsApp
Meta Embedded Signup
- Business portfolio selected
- WhatsApp Business Account linked
- Phone number verified
- Webhooks subscribed
02
Create and manage message templates
Build marketing, utility, and authentication templates with variables, headers, and buttons. Submit directly to Meta Graph API and track approval status live.
order_shipped
Utility · English (US)
Header
Your order is on the way 🚚
Body
Hi {{1}}, order {{2}} will arrive by {{3}}.
Button
Track order → URL
03
Two-way messaging in a shared inbox
Incoming customer messages land instantly in your team inbox via signed webhooks. Reply freely within the 24-hour service window, send approved templates, and view real-time delivery and read receipts.
Campaign: festive_offer · last 24 hours
Everything your team needs to sell and support on WhatsApp
One secure multi-tenant platform for every client, phone number, and conversation — built directly on Meta's official WhatsApp Cloud API.
Rahul M.
Can I change the size?
Fatima K.
Payment done via UPI
Daniel J.
Store open on Sunday?
Shared team inbox
Add agents under your plan's seat allowance. Auto-assign inquiries, leave private internal notes, and collaborate without two agents ever colliding.
23:41:07
window open
24-hour window, handled
Every chat displays the active 24-hour customer care session timer. When it closes, the platform automatically guides you to send an approved template.
- order_shippedApproved
- diwali_offerPending
- flash_sale_nowRejected
Template studio
Create, submit to Meta Graph API, and track live approval states — complete with official Meta rejection reasons and one-click resubmissions.
Segment: Repeat buyers · 3,420 contacts
Broadcast campaigns
Send approved templates to opted-in segments, schedule for the right moment, and measure replies — not just sends.
Chatbots that hand off
Answer FAQs, share catalogues and capture leads around the clock — then route to a human the moment it matters.
Delivery you can see
Sent, delivered, read or failed — every status from Meta's webhooks lands on the message in real time.
- InboxView, Reply, Assign
- CampaignsView, Send
- TemplatesView only
Roles & permissions
Owner and Agent roles, with granular per-module permission toggles — control exactly what each agent can see and do.
Design a template. See it on the phone.
Try it — edit any field below. In your workspace, Submit sends the template to Meta for review and the status updates here automatically.
Acme Store
Business account
Today
Your order is on the way 🚚
Hi Priya, your order #4821 has shipped and will arrive by Thursday.
Reply STOP to opt out
10:43
Built for many businesses. Shared with none.
Agencies and brands run many WhatsApp numbers on EngageOriga. Each one lives in its own walled lane — no mixed chats, no shared credentials.
Isolated by design
Every contact, message and template is scoped to its business at the API and database level.
Encrypted tokens
WhatsApp access tokens are encrypted at rest, never shown in the UI, and revocable at any time.
Signed webhooks
Incoming events are verified against Meta's signature before anything is stored.
Role-based access
Owner and Agent roles, with granular per-module permissions — everyone only sees and does what they're allowed to.
Instant access revocation
Change or remove someone's access and their session ends immediately — no stale logins left behind.
Clean logs
Operational logs never contain tokens, app secrets or message content.
EngageOriga platform
Tenant guard on every query
Acme Store
+91 80••• ••210
- Contacts
- Conversations
- Templates
- Access token
Kerala Spices
+91 94••• ••118
- Contacts
- Conversations
- Templates
- Access token
Nova Clinic
+91 73••• ••905
- Contacts
- Conversations
- Templates
- Access token
Plans sized to your team
Unlimited contacts on every plan. Choose a plan when you sign up, sized to your team's seat count — with all features included.
- Unlimited
- contacts included
- 0%
- markup on Meta fees
- Flexible
- billing cycle
- Included
- all platform features
How billing works
Pick a plan sized to your team's seat count when you sign up — each plan includes a set number of agent seats and every platform feature. Upgrade anytime as your team grows.
Your software subscription is billed to you directly. WhatsApp's own conversation charges are billed separately by Meta to your Meta Business Manager — with zero markup added by us.
WhatsApp conversation charges are billed directly by Meta to your account with zero markup.
Included on every plan
- Unlimited contacts
- Shared inbox with assignment & notes
- Broadcast campaigns
- Delivery & read analytics
- Roles & granular permissions
Questions, answered
Can't find what you're looking for? Our team replies on WhatsApp, of course.
Yes. EngageOriga is built on Meta's WhatsApp Business Platform (Cloud API) and connects your account through Meta's Embedded Signup. No unofficial tools, browser automation or shared phones.
You can connect a new number or one you already use. If it's currently on the WhatsApp Business app, Meta's coexistence option may let you keep using the app alongside EngageOriga — availability depends on Meta's eligibility rules for your number and region.
When a customer messages you, you can reply freely for 24 hours. After that, WhatsApp requires an approved template to restart the conversation. EngageOriga shows the timer on every chat and switches to templates when it closes.
Meta reviews every template. Many are approved within minutes, though some take longer. You'll see the live status — and Meta's reason if a template is rejected — right inside the template studio.
Meta bills its conversation charges directly to your WhatsApp Business Account. We never add a markup — your EngageOriga plan is priced by your team size, not by how many customers you message.
Yes. Each business is a separate workspace with its own numbers, contacts, templates and team. Data and credentials are never shared between workspaces.
Any time, from workspace settings. We revoke the stored access token and stop processing webhooks for that number immediately.
Your customers are on WhatsApp. Your team can be too.
Connect your number in minutes, then pick the plan that fits your team. Unlimited contacts on every plan.